[Powderworks] Ticketmaster story... (mostly NMOC)
Hunter S. Magellan
aldean@du.edu
Fri, 21 Sep 2001 12:26:57 -0600
So my girlfriend decided that she did want to come with me to
Minneapolis to see the Oils show there. I say 'great!' and march off to
get her a ticket. My internet connection was down, so I thought I'd be
old-fashioned and use the telephone.
Of course I talk to a machine, and listen to 30 seconds of commercials
before I'm allowed to push 1 to purchase tickets. Then I'm asked to,
after the tone, say the name of the event and the venue. So I wait for
the tone and say "Midnight Oil, The Quest". I listen to elevator music
for 15 seconds, and it comes back with "Midnight Oil, The Fillmore, San
Francisco". I push 3 to try again, and repeat myself "Midnight Oil, THE
QUEST". More elevator music, then "Midnight Oil, Clutch Cargo's,
Pontiac Michigan". I try again, and this time the machine gives up on
me and transfers me to a real person.
After being on hold for 20 minutes, the lady asks me who and where. I
say "Midnight Oil in Minneapolis".
She asks "Where is that?"
I say, "Minnesota."
"Oh, where is that?"
"It's another state, I promise. It's in your computer."
"Not in Utah or Colorado?"
"Nope."
"What's the abbreviation for that? MO?"
"No, that's Missouri. It's MN."
"Oh..."
So this is when I finally find out my $21 ticket will actually cost $31,
at which point I get pissed and hang up - which I shouldn't have done
becuase of course I had to do the whole thing over today. But anyway,
another reason to hate Ticketmaster. (The 'no shipping charge' option
for normal post delivery translates into a $3.50 'shipping fee' at final
checkout, too.)
alex