I live in Seattle - I'm "Rika Tuhdeen" on facebook. I ordered from the site when I was in Spain. I was desperate for tickets to the Seattle show. And I figured (rightly so) that good seats would be $300+, might as well get all the vinyl and all the goodies for about $150 more. When I checked in Vancouver BC yesterday, it was still in Melbourne. I feel supremely lucky to have it arrive. 3 days after my new record player arrived. I have been following your drama, it sound horrible. Because I had already used the tickets, I would have done a chargeback if I had to....I am so sorry for you!!! :-(